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  • Wiki Page: 492-16649 - Unable to use a multiplication symbol in SQL statement

    Summary: Using the multiplication operator (*) with SeletSql() causes an error. Steps to Reproduce: 1. Add the attached custom APS page (TESTmulti.asp) to a menu (e.g. the User menu). 2. Run it. It should display a list of quotes created by the current user. Expected result: The quotes displayed should...
  • Wiki Page: 492-16907 - Creating views longer than 4000 characters

    Summary: In CRM, it is impossible to create a custom view longer than 3900 characters. A Maxlength property exists on the View Script field which prevents longer views from being entered. Cause: The restriction is imposed by a MaxLength property on the view textarea. The CuVi_ViewScript field on Custom_Views...
  • Wiki Page: 636-17184 - Custom date fields changing date if included in a workflow rule in certain timezones

    Summary: Custom date fields are changing date if included in a workflow rule in certain timezones Symptoms: If a custom "date only" field is included in a workflow rule in certain timezones the date will change when the workflow action is pressed on a sample record. Status: This has been stated...
  • Wiki Page: 492-17471 - Frameset removal: duplicate element IDs in top content and EWARE_MID

    Summary: Fields added to the Top Content area in Sage CRM do not have different HTML IDs to fields added to regular Sage CRM screens. This may cause an issue if attempting to reference a screen element by ID. Symptoms: An example of the issue can be seen where comp_name field is added to both CompanyTopContent...
  • Wiki Page: 492-17451 - Metadata not updated when editing ProductFamilyGrid

    Summary: Changes made when editing the Product Family Grid (such as the adding of sort options to field) may not be applied when the grid is saved. Symptoms: ProductFamilyGrid can be edited under My Profile -> A dministration -> Customisation -> Product Families -> Lists . On saving changes...
  • Wiki Page: 492-17957 - Sage CRM system lock - unable to log back in

    Summary: A customer may lock Sage CRM for customisation using the option available under Administration | System | Lock System . If they encounter difficulties with the password of the user who created the lock, they may be unable to log back into Sage CRM. More information: Running the following SQL...
  • Wiki Page: 492-17962 - Changing User Select display format

    Summary: User Select fields in Sage CRM can be displayes in one of two ways within Sage CRM. Which format is used depends on an entry on the CustomSysparams table named DropdownThreshold. More information: When linking a Sage CRM entity record to a user, a particuklar type of field is used. This field...