Here on the Sage CRM Community team, our aim is to ensure you have a good experience of the community and
that you can engage easily with your fellow community members.
We understand that, recently, a few of you have been
experiencing difficulties when you try to create a forum post. The issue for
some people is that when you click New Post, input your content and click Submit,
the content is being deleted and your post appears blank. You are then forced
to enter a second post in your forum thread, in order for your content to
This is happening to those of you who are using Internet Explorer
9 (IE9). This is related to a known issue with the Community Platform and the
new version of Internet Explorer. We are currently testing a HotFix in our
staging environment which will address this issue for all users. It will be ready
to push live once testing has been completed. Please bear with us while we complete
In the meantime, we would advise you to use Internet Explorer
9 in Compatibility Mode or use an alternative browser for posting to the forums,
if this is feasible.
To switch on Compatibility Mode in IE9, click on the un-highlighted
Compatibility View icon button. (See icon and screenshot below).
The page will now reload with Compatibility View turned on and you will be able to post as normal.
Thank you for your continued support and
involvement in the Sage CRM Community
Online Community and Website Manager | Sage CRM
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Citywest Business Park, Citywest, Dublin 24
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