Customise Default Quick Appointment Duration!

The Sage CRM Blog

Articles of general interest about Sage CRM, the community, add-ons and general news!

Customise Default Quick Appointment Duration!

  • Comments 3
  • Likes

Hi All,

Here I am demonstrating a little workaround about how to re-set the Quick Appointment duration from 30 mins (default - selected) to a 60 mins (default), or to your preferred choice, from the quick appointment duration selection box for creating a Quick Appointment.

Go to : Administration -> Customization -> Communication -> Screens -> Open Communication Task filter ->  and add the following script in the custom Content Area of this screen.


window.attachEvent("onload", updateOption);

function updateOption()


 var y = document.getElementById('SELECTAppointmentDuration') .options.length;

 var x = document.getElementById('SELECTAppointmentDuration') ;

 for (var i=0;i<y;i++)


    if (x.options[i].value == '60') // here you can customise for your option.

        x.options[i].selected = true;




Save the screen and once you go back to the calendar tab, the Quick appointment duration will be changed from 30 mins to 60 mins (default selected).

Hope this scripts helps you!



  • Will this work for the communication scheduling box as well?

  • No, this does not applies to communication scheduling box. You have to write a separate script to get this worked.

  • What if I wanted to remove the Quick Appointment box altogether?