Sage CRM 2018 R3 is not as large a release as R2 – the previous release provided a raft of features that addressed the legal requirements for businesses around the introduction of GDPR – in contrast, this release is mainly focussed on enhancing the experience of users around existing functions – such improving the calendar or extending Quick Find.

The User guide and online help have been updated to

  • How to view calendar items as a list; how to filter, sort, and refresh the Calendar List tab.
  • How to use a new status (Closed) for MailChimp campaigns.

The System Administration Guide has also been updated

  • How to customize the Calendar List tab.

The Release Notes document over 50 issues and enhancements addressed in Sage CRM 2018 R3. All these changes have been documented in the Help Center and in training material added to the community and YouTube channel. – This will be available after the release of the product.