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  • Blog Post: Using a RSS Gadget to bring live Social Media feeds into the Interactive Dashboard

    Below is a screenshot of an Interactive Dashboard that shows a feed from the Sage CRM User Community forums and a Network Update feed from LinkedIn. Each of these have been created as an RSS feed. Creating Forum RSS Gadget. The first step was to find the RSS or ATOM feed provided by the website...
  • Blog Post: Creating a List Gadget to display Twitter Contacts

    This article assumes that you have downloaded and installed the Sage CRM Twitter component for Sage CRM v7.1. This can be obtained from the Marketplace . Below is a Simple List Gadget that displays the Companies for which I have recorded the Twittername. The Twitter component adds several fields...
  • Blog Post: Reports on stored Twitter messages (Tweets)

    Below you can see that my Social Media interactive dashboard has a simple chart showing the number of saved tweets for each of my contacts that I track using the Twitter component. This is a very simple chart but it does demonstrate the point that anything inside the Sage CRM database can be reported...