every time I click the button FileMail in the CRM menu Outlook crashes and has to be opened again.
This is the Outlook message:
Problemereignisname: APPCRASH Anwendungsname: OUTLOOK.EXE Anwendungsversion: 16.0.8326.2073 Anwendungszeitstempel: 598bf6ba Fehlermodulname: CRMOUT~1.OCX Fehlermodulversion: 18.104.22.168 Fehlermodulzeitstempel: 2a425e19 Ausnahmecode: c0000005 Ausnahmeoffset: 000cd339 Betriebsystemversion: 6.3.9600.2.0.0.16.7 Gebietsschema-ID: 1031
Is there somebody who can help?
Does the email have an attachment ?
I called in on this and their response was Outlook needs to be ran as administrator. This solved the crashing, but isn't really optimal for us.
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