Double spacing after each line in the email editor

  • I have been trying to figure out how or why after every line in the email editor it creates a double space for the next line to be written on.

      For example I am trying to create an email template signature that goes like this.

    Regards,

    #user_firstname# #user_lastname#

    #user_emailaddress#

    #user_title#

     The name, email and title should not have double spacing and be one line after the other.

     

  • Using version 6.2c

  • Hi,

     

    Because the CRM use the paragraph html tag, the solution is very simple, in the email editor press on the source button to display the source code replace the </p> with <br>

     

    Your code looks like this,

    <p><strong><span style="font-family: Tahoma">#user_firstname# #user_lastname#</span></strong></p><p><span style="font-family: Tahoma"><span style="font-family: Tahoma"><a>#user_emailaddress#</a></span></span></p><div>&nbsp;<strong><span style="font-family: Tahoma">#user_title#</span></strong></div>

     

    Try this,

    <p><strong><span style="font-family: Tahoma">#user_firstname# #user_lastname#</span></strong><br><span style="font-family: Tahoma"><span style="font-family: Tahoma"><a>#user_emailaddress#</a></span></span><div><strong><span style="font-family: Tahoma">#user_title#</span></strong></div></p>

     

     

    Best regards,

    Ibrahim Younis

    United Business Applications (UBA)

    iyounis@uba.com.jo

    http://www.uba.com.jo

     

    Best Regards,
    Ibrahim Younis | United Business Applications
  • Worked Perfectly.

    Thank You!

  • Super easy option: holding Shift while hitting return will use the <br /> tag.

    - Rob

  • Nice....

  • Hi,

    I have the same issue of  Double spacing issue in my email for V7.0C, but I would like to know the path for email editior since you have already mentioned the solution above.

    Thanks

    Sunil

  • Hi,

     

    Administration -> E-mail and Documents -> E-mail Configuration

    Use CRM's embedded E-mail editor = yes

    Send E-mail as HTML = yes

     

    create new email from anywhere in CRM, you will find a button called "source" at the top left of the email body.

     

    Best regards,

    Ibrahim Younis

    United Business Applications (UBA)

    iyounis@uba.com.jo

    http://www.uba.com.jo

     

    Best Regards,
    Ibrahim Younis | United Business Applications