we have a problem when we use Sage CRM Webservices to add cases :
Sometimes, the Webservices failed and return this message : "Failed to add cases 0 successfully, UnexpectedEvent"
The connexion is open and close each time / We use the same user.
Any idea of the issue?
The good news is that Web Service interactions should appear both in the System Log and the SQL Log. Do these give any indication what the UnexpectedEvent may be?
I find in the SQL Log an error because a field are too small
Chain or binary data will be truncated
The webservices can't truncate data
I’ve increased the size of the field -> All OK
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