This sounds like an interesting topic, isn’t it? Recently one of our clients came with custom requirement where he wants to show the communications in forum view in Sage CRM. Well, we took this interesting challenge and got success.
Let me explain how it can be done, the features of this functionality are and how it looks in Sage CRM.
Well, this can be done in Sage CRM by creating custom ASP page and call it wherever you want to display the list of all the communications with details. Here, I displayed the same under case entity. You can change it to display under Person, Company, Opportunity and other custom entities.
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