SAGE CRM EMAIL OUTBOUND

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Hi,

Please i need urgent help i have never been able to get email sent out of CRM
I get this error

I am using gmail server as test hostserver

smtp.gmail.com
port 25

2019-09-26 12:46:33.313> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:46:33.315> Sending admin email failed with error [SafeCall Exception]: Unknown error 2019-09-26 12:46:33.319> mail service count 1 2019-09-26 12:46:33.994> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:46:33.995> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 12:46:33.996> Sleep Period = 179 seconds 2019-09-26 12:49:34.114> mail service count 1 2019-09-26 12:49:34.755> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:49:34.757> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 12:49:34.758> Sleep Period = 179 seconds 2019-09-26 12:52:34.881> mail service count 1 2019-09-26 12:52:35.597> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:52:35.599> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 12:52:35.600> Sleep Period = 179 seconds 2019-09-26 12:55:35.706> mail service count 1 2019-09-26 12:55:36.353> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:55:36.355> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 12:55:36.356> Sleep Period = 179 seconds 2019-09-26 12:58:36.466> mail service count 1 2019-09-26 12:58:37.117> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 12:58:37.119> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 12:58:37.120> Sleep Period = 179 seconds 2019-09-26 13:01:37.241> mail service count 1 2019-09-26 13:01:37.902> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:01:37.904> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:01:37.905> Sleep Period = 179 seconds 2019-09-26 13:04:38.012> mail service count 1 2019-09-26 13:04:38.642> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:04:38.644> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:04:38.645> Sleep Period = 179 seconds 2019-09-26 13:07:38.758> mail service count 1 2019-09-26 13:07:39.398> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:07:39.399> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:07:39.401> Sleep Period = 179 seconds 2019-09-26 13:10:39.508> mail service count 1 2019-09-26 13:10:40.136> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:10:40.137> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:10:40.139> Sleep Period = 179 seconds 2019-09-26 13:13:40.266> mail service count 1 2019-09-26 13:13:40.905> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:13:40.907> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:13:40.908> Sleep Period = 179 seconds 2019-09-26 13:16:41.029> mail service count 1 2019-09-26 13:16:41.692> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:16:41.694> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:16:41.695> Sleep Period = 179 seconds 2019-09-26 13:19:41.803> mail service count 1 2019-09-26 13:19:42.437> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:19:42.439> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:19:42.440> Sleep Period = 179 seconds 2019-09-26 13:22:42.558> mail service count 1 2019-09-26 13:22:43.161> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:22:43.163> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:22:43.164> Sleep Period = 179 seconds 2019-09-26 13:25:43.272> mail service count 1 2019-09-26 13:25:43.901> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:25:43.902> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:25:43.904> Sleep Period = 179 seconds 2019-09-26 13:28:44.028> mail service count 1 2019-09-26 13:28:44.734> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:28:44.736> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:28:44.737> Sleep Period = 179 seconds 2019-09-26 13:31:44.846> mail service count 1 2019-09-26 13:31:45.485> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:31:45.487> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:31:45.488> Sleep Period = 179 seconds 2019-09-26 13:34:45.609> mail service count 1 2019-09-26 13:34:46.246> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:34:46.247> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:34:46.249> Sleep Period = 179 seconds 2019-09-26 13:37:46.360> mail service count 1 2019-09-26 13:37:47.011> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:37:47.012> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:37:47.014> Sleep Period = 179 seconds 2019-09-26 13:40:47.126> mail service count 1 2019-09-26 13:40:47.732> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:40:47.734> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:40:47.735> Sleep Period = 179 seconds 2019-09-26 13:43:47.846> mail service count 1 2019-09-26 13:43:48.482> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:43:48.484> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:43:48.485> Sleep Period = 179 seconds 2019-09-26 13:46:48.590> mail service count 1 2019-09-26 13:46:49.219> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:46:49.220> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:46:49.222> Sleep Period = 179 seconds 2019-09-26 13:49:49.333> mail service count 1 2019-09-26 13:49:50.005> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:49:50.007> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:49:50.008> Sleep Period = 179 seconds 2019-09-26 13:52:50.120> mail service count 1 2019-09-26 13:52:50.760> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:52:50.761> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:52:50.763> Sleep Period = 179 seconds 2019-09-26 13:55:50.875> mail service count 1 2019-09-26 13:55:51.527> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:55:51.529> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:55:51.530> Sleep Period = 179 seconds 2019-09-26 13:58:51.643> mail service count 1 2019-09-26 13:58:52.282> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 13:58:52.283> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 13:58:52.285> Sleep Period = 179 seconds 2019-09-26 14:01:52.398> mail service count 1 2019-09-26 14:01:53.037> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:01:53.038> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:01:53.040> Sleep Period = 179 seconds 2019-09-26 14:04:53.150> mail service count 1 2019-09-26 14:04:53.798> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:04:53.800> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:04:53.801> Sleep Period = 179 seconds 2019-09-26 14:07:53.905> mail service count 1 2019-09-26 14:07:54.525> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:07:54.526> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:07:54.528> Sleep Period = 179 seconds 2019-09-26 14:10:54.642> mail service count 1 2019-09-26 14:10:55.280> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:10:55.281> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:10:55.283> Sleep Period = 179 seconds 2019-09-26 14:13:55.390> mail service count 1 2019-09-26 14:13:56.017> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:13:56.018> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:13:56.020> Sleep Period = 179 seconds 2019-09-26 14:16:56.127> mail service count 1 2019-09-26 14:16:56.788> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:16:56.790> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:16:56.791> Sleep Period = 179 seconds 2019-09-26 14:19:56.901> mail service count 1 2019-09-26 14:19:57.558> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:19:57.560> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:19:57.561> Sleep Period = 179 seconds 2019-09-26 14:22:57.674> mail service count 1 2019-09-26 14:22:58.322> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:22:58.324> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:22:58.325> Sleep Period = 179 seconds 2019-09-26 14:25:58.432> mail service count 1 2019-09-26 14:25:59.083> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:25:59.084> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:25:59.086> Sleep Period = 179 seconds 2019-09-26 14:28:59.244> mail service count 1 2019-09-26 14:28:59.882> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:28:59.883> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:28:59.885> Sleep Period = 179 seconds 2019-09-26 14:32:00.060> mail service count 1 2019-09-26 14:32:00.676> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:32:00.678> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:32:00.679> Sleep Period = 179 seconds 2019-09-26 14:35:00.789> mail service count 1 2019-09-26 14:35:01.426> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:35:01.428> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:35:01.429> Sleep Period = 179 seconds 2019-09-26 14:38:01.536> mail service count 1 2019-09-26 14:38:02.176> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:38:02.178> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:38:02.179> Sleep Period = 179 seconds 2019-09-26 14:41:02.320> mail service count 1 2019-09-26 14:41:02.959> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:41:02.961> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:41:02.962> Sleep Period = 179 seconds 2019-09-26 14:44:04.378> mail service count 1 2019-09-26 14:44:05.128> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:44:05.128> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:44:05.128> Sleep Period = 179 seconds 2019-09-26 14:47:07.926> mail service count 1 2019-09-26 14:47:08.660> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:47:08.660> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:47:08.660> Sleep Period = 179 seconds 2019-09-26 14:50:11.388> mail service count 1 2019-09-26 14:50:12.123> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:50:12.123> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:50:12.123> Sleep Period = 179 seconds 2019-09-26 14:53:13.549> mail service count 1 2019-09-26 14:53:14.164> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:53:14.166> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:53:14.167> Sleep Period = 179 seconds 2019-09-26 14:56:14.284> mail service count 1 2019-09-26 14:56:14.942> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:56:14.944> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:56:14.945> Sleep Period = 179 seconds 2019-09-26 14:59:15.055> mail service count 1 2019-09-26 14:59:15.693> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 14:59:15.695> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 14:59:15.696> Sleep Period = 179 seconds 2019-09-26 15:02:15.810> mail service count 1 2019-09-26 15:02:16.449> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:02:16.451> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:02:16.452> Sleep Period = 179 seconds 2019-09-26 15:05:16.561> mail service count 1 2019-09-26 15:05:17.199> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:05:17.201> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:05:17.202> Sleep Period = 179 seconds 2019-09-26 15:08:17.312> mail service count 1 2019-09-26 15:08:17.952> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:08:17.953> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:08:17.954> Sleep Period = 179 seconds 2019-09-26 15:11:18.063> mail service count 1 2019-09-26 15:11:18.714> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:11:18.716> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:11:18.717> Sleep Period = 179 seconds 2019-09-26 15:14:18.837> mail service count 1 2019-09-26 15:14:19.465> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:14:19.466> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:14:19.468> Sleep Period = 179 seconds 2019-09-26 15:17:19.579> mail service count 1 2019-09-26 15:17:20.230> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:17:20.232> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:17:20.233> Sleep Period = 179 seconds 2019-09-26 15:20:20.347> mail service count 1 2019-09-26 15:20:20.997> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:20:20.998> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:20:21.000> Sleep Period = 179 seconds 2019-09-26 15:23:21.114> mail service count 1 2019-09-26 15:23:21.732> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:23:21.733> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:23:21.734> Sleep Period = 179 seconds 2019-09-26 15:26:21.839> mail service count 1 2019-09-26 15:26:22.497> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:26:22.498> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:26:22.500> Sleep Period = 179 seconds 2019-09-26 15:29:22.609> mail service count 1 2019-09-26 15:29:23.269> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:29:23.271> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:29:23.272> Sleep Period = 179 seconds 2019-09-26 15:32:23.381> mail service count 1 2019-09-26 15:32:24.024> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:32:24.026> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:32:24.027> Sleep Period = 179 seconds 2019-09-26 15:35:24.137> mail service count 1 2019-09-26 15:35:24.757> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:35:24.759> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:35:24.760> Sleep Period = 179 seconds 2019-09-26 15:38:24.866> mail service count 1 2019-09-26 15:38:25.503> Mailbox: gtolatundun@softcodes.com.ng 2019-09-26 15:38:25.505> Exception connecting to Mail Server: [SafeCall Exception]: Unknown error 2019-09-26 15:38:25.506> Sleep Period = 179 seconds`
All Replies
  • From memory gmail uses TLS on port 587. So make sure you have the TLS option ticked and port set to 587.

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