'Send via Outlook' in Chrome or Firefox

  • Hi,

     

    We're using Sage CRM 7.1f, which included cross-browser compatibility.

    A number of employees used the send via outlook option, which was underneath the send mail option when creating a new mail within Sage.

    This button doesn't appear to be there in Firefox or Chrome.

    Does anyone know of a fix to have this included, or is it a plugin issue?

    If so, are there plugins for chrome/firefox that are supported?

     

    Kind regards,

     

    Greg

  •  

    Hi Greg,

    We have also tried to replicate the same at our end and found that Send via outlook button is not visible in Chrome as well as in Firefox.
     

    Regards,
    Dinesh

     

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  • Hi everybody,

    something new with SageCRM 7.3?

    Some users don't have IE11 (because of OS) can't use this button with Chrome ou Firefow.

    Thanks,

    Regards

    Philippe

    Philippe LIMA,

    www.ateja.fr

  • I do not believe the feature is supported in any other browser than IE, as it uses the Active X Control that is IE only.