'Send via Outlook' in Chrome or Firefox

  • Hi,


    We're using Sage CRM 7.1f, which included cross-browser compatibility.

    A number of employees used the send via outlook option, which was underneath the send mail option when creating a new mail within Sage.

    This button doesn't appear to be there in Firefox or Chrome.

    Does anyone know of a fix to have this included, or is it a plugin issue?

    If so, are there plugins for chrome/firefox that are supported?


    Kind regards,




    Hi Greg,

    We have also tried to replicate the same at our end and found that Send via outlook button is not visible in Chrome as well as in Firefox.



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  • Hi everybody,

    something new with SageCRM 7.3?

    Some users don't have IE11 (because of OS) can't use this button with Chrome ou Firefow.




    Philippe LIMA,


  • I do not believe the feature is supported in any other browser than IE, as it uses the Active X Control that is IE only.