Careology found it difficult to achieve true visibility over its business. It experienced difficulties managing day-to-day activities such as resource needed to input data.
Thanks to Sage CRM, Careology has ensured it provides the right service to patients first time. This new approach is credited with having a positive impact on patients’ lives.
Incredible streamlining of patient data ensures a fast, appropriate and joined-up response, with a completely personalized service to patients. Having patient information all together in one place has given Careology an increased control over the its expanding business.