The company had been operating off three separate software systems which made integration very challenging. This was proving to be unproductive and costly. The company also wanted an integrated system that would provide a complete view of its customers.
Konica Minolta Bloemfontein implemented Sage CRM and Sage 300 ERP which gave sales team’s access to live data and communication channels, something that it could only achieve by using an integrated system.
The sales teams can access current customer information and deliver on their commitment to generate superior relationship marketing.