BPO’s current system was extremely labour intensive to use. It needed to streamline their process and efficiencies so that they were able to produce accurate and timely reports and management packs.
The company recognized Sage CRM and Sage 300 ERP as a complete end-to-end solution for its business needs. The unrivalled functionality of these products fully supports the company’s “In place. On time” philosophy. Real-time data extractions allow access to information on demand in order to make informed business decisions.
Users were empowered to input and extract reports with minimal help and in quick time. This resulted in the monthly financial results and management packs being produced consistently in record time. The system’s flexibility to incorporate workflow has enable growth through efficiencies. BPO is now able to achieve accurate, effective, and efficient reporting on a consistent basis and are able to fully measure return on investment.