Challenge

Membership management is fundamental to the Dublin Chamber of Commerce, however the process was not as efficient as it could be. Disconnected systems made it difficult to a get a complete view of interactions that occur across a number of channels

Solution

Sage CRM delivers a single and comprehensive view of all customer engagements, from lead generation to invoicing, from first contact to a complete record of subsequent interactions

Results

Dublin Chamber of Commerce has made Sage CRM a unifying contact system that integrates every interaction with members and prospective members across the organization’s various channels of communication