Challenge

With a 25 percent increase in customers and the desire to continue providing the very best in customer service, Cellular Solutions felt they had outgrown its previous system. It needed a CRM solution that would protect all of their existing customer information during deployment.

Solution

Cellular Solutions deployed Sage CRM and maintained all of its existing customer information, whilst helping to improve access to customer information across the whole of the business.

Results

Sage CRM has helped to improve its already high levels of customer service. Staff are able to easily access recent communications and sales opportunities efficiently resulting in their customers feeling valued. Cellular Solutions have seen a growth in productivity due to sage CRM allowing it to have customer information at their fingertips.