Challenge

With a global customer base and the need for perfect communication management in all departments, Gneuss Kunststofftechnik recognized the need for a solution that would support their business objectives.

Solution

Sage CRM and transparent communications with customers and between departments, has helped to optimize sales and boost customer numbers.

Results

Using Sage CRM, each Department is now up to date at any time and business processes have become more transparent, easier to follow and structured. There is now a common platform that everyone can access and on-site conversations, phone calls and emails are easily documented in Sage CRM.