Challenge

KLK were operating off outdated and internally-developed systems which were not meeting the growing needs of KLK. In addition, the other divisions of the organization were operating off third-party products which need to be consolidated into KLK’s operations.

Solution

The implementation of Sage CRM and Sage 300 ERP gave KLK the complete end-to-end solution that they were looking for. It was able to effectively manage their core operational modules and streamline their business processes.

Results

Sage CRM meets the company’s consolidation needs, and it provides management with accurate and real-time information on which they can rapidly base business and tactical decisions. The company saw an increase in efficiencies in the way information is prepared and distributed, as well as in the integrity of its data.