Challenge

A CRM solution was needed that would enable all employees to have easy access to information whilst being easy to adapt and offering business specific customizations.

Solution

With an optimal flow of information and efficient order processing, Sage CRM has helped Alders Electronic to significantly improve their customer service.

Results

Sales and admin staff are now able to call up an entire customer history in Sage CRM allowing them to react much faster to return and exchange claims. The automatic synchronization of data simplifies the work of the sales force, saving them time and paper.