Challenge

In order to optimize customer care and improve on forecasting abilities, Linet France needed a CRM system that could be accessed remotely whilst being able to effectively track and monitor long term business projects.

Solution

Sage CRM was implemented, giving a seamless flow of information between sales and customer service personel whilts being able to interface with their current Sage 100 ERP solution. Its user-friendly, intuitive and configurable and Sage CRM also adapts to their various business needs.

Results

By using Sage CRM, salespeople can now see sales management data and quotes all together one database allowing them to adapt sales pitches accordingly. Mobile access means that data can be updated remotely saving everyone time and making the company more productive.