Challenge
Editialis’ existing sales teams were already using a CRM tool. In order to avoid a disconnection between the various departments within the business, they needed to standardize practices and deploy a centralized database that was accessible to every employee.
Solution
Editialis chose Sage CRM for its ability to adapt to the business and grow without any technical upgrade constraints. The intuitiveness and usability of the interface gave Editialis a single database of contacts that allowed it to better understand customers.
Results
Sage CRM has become an essential guiding tool to aid the performance of the Editialis sales force. The visibility into each business and customer is much greater and harmonized and time saved on non-sales tasks enables Editialis to streamline document management and to better organize their business processes.