Challenge

Having had the same customer relation management system for over 25 years, Deledalle needed to upgrade and migrate to a solution that was tailored to it needs both functionally and technologically.

Solution

Sage CRM allows Deledalle to store a large volume of information and meets the technical expectations and standards of the organization. Its secure remote access improves the availability and mobility of their consultants, improving the quality of service offered to its customers.

Results

Thanks to Sage CRM, Deledalle are now able to effectively filter the information they receive and provide responsive and relevant advice, adding real value to their services. Sage CRM also supports Deledalle in the various sales and marketing operations it conducts with customers, crediting this approach as allowing them to save time and become more reliable with its communications.