Challenge

In order to optimize their business activities, VCA aimed to learn more about their customers. They needed a customer relationship management solution that would provide a large range of possibilities for customer support and referencing.

Solution

VCA chose Sage CRM, because of its flexibility and they were able to adapt the system to meet their specific business needs. They now have a tool that drives productivity and efficiencies through their sales team.

Results

Sage CRM provides VCA’s sales team with a centralized database where they can instantly access real-time data and generate business specific reports that support itsr day-to-day business activity.
The solution has become essential to the company, and it has allowed for hours of work to be saved each month.