Challenge

Til Technologies need a CRM system that would adapt to their growing business and would allow the company to pool and manage prospect data in one centralized location.

Solution

Sage CRM was implemented and configured to meet its specific business needs. This has allowed it to optimize the monitoring of their prospects and enhance its customer service.

Results

Everyone in the company can now access real-time pooled data and gain expertise on the people who are calling and offer optimal customer service. The sales team are now able to effectively manage their schedules through Sage CRM and accurately monitor their relationships with their customers.