Challenge

AGS Solar decided to implement a CRM solution because the growth of its business meant it was no longer efficient or practical to manage incoming inquiries manually or to keep track of customers and prospects in an Excel database.

Solution

Through the centralisation of its customer information, Sage CRM has given AGS Solar better visibility of its customers and sales opportunities, resulting in improved order tracking and management, and faster deal closing.

Results

AGS Solar has improved the quality of information available for strategic management decision making. Its sales force are equipped with real-time visibility of their sales and customer data when away from the office through Sage CRM mobile apps.