Tensar International needed to automate its complex and long sales cycle that involved intricate collaboration across disparate roles and locations. Relying on paper-based systems meant processes and projects were more prone to errors and delays.
Tensar chose Sage CRM as the solution to manage its customer relationships. The solution helped streamline its processes and procedures and a workflow was implemented to guarantee that the sales process ran smoothly and effectively. The foreign ERPlanguage and multi-currency support enabled Tensar to roll out the solution throughout the global enterprise.
As a result of implementing Sage CRM, Tensar International has eliminated paper-based systems, improved sales processes and shortened the sales cycle. Management has more control and visibility on sales activities. The company achieved an ROI on Sage CRM in just 12 months.