The CISET company, which operates through three different brands, wanted to operate a single information system that was capable of adapting to its
multi-brand structure and expansion plans for the future.
Adopting Sage CRM gave CISET the opportunity to carry out an innovative integration of CRM and ERP, allowing CISET to handle the entire administrative cycle on the same platform while affording it a much greater level of unified communications.
The implementation of Sage CRM facilitated the launching of a new sales process for CISET along with enhancing sales activity and the sales team’s day-to-day work. The centralisation of information has also improved interdepartmental communication and its costs.