To increase and diversify their business, Medshop needed a new CRM solution that could offer them the flexibility that they needed as well as being cost effective.

An integrated Sage 300 and Sage CRM solution was implemented to closely manage wholesale and regular customers, giving greater transparency and allowing them to make more informed decisions when placing orders.

The CRM solution has allowed Medshop to meet its objectives for growth while maintaining its high levels of service. The new solution delivered a return-on-investment within three months and has helped to achieve a 50 per cent growth in the business. Sage CRM has given them the ability to manage their sales staff more efficiently and given them the information they need to be more productive.