Rapid growth brought significant challenges to the organisation. With an old system that was very limiting, PayMe recognized the need for a CRM solution that would assist the in driving down the cost of business through efficiencies and generate business intelligence reporting.
The integrated ERP and CRM solution has helped PayMe to achieve their business objectives of maintaining sustainable growth while meeting their commitment to quality service delivery. The new solution allows them to see a complete view of their business.
ROI on the new system was achieved within 17 months saving PayMe $55k per year in audit activity. Due to the integration of Sage 300 with CRM, D-BIT and Outlook, they are able to conduct business rapidly and with the trust in their systems that they hold the same single source of accurate information.