Challenge
Esbee Dynamed needed a real-time view of its business so that management could make informed decisions quickly. They wanted to improve customer support levels and retain existing customers. They required a tool enabling them to keep on top of changing trends and help in the company’s expansion plans for the future.

Solution
Esbee Dynamed decided to implement Sage 300 and CRM, an integrated Business Management Solution, which was the perfect fit for the company’s business needs.

Results
Sage’s Sales Force Automation, highly focused marketing tools and seamlessly integrated service management has helped Esbee Dynamed to improve customer relations and deliver quality of customer support.