Challenge

ITG had been using GoldMine but found that it could not provide adequate reporting functions or remote access to keep up with the busy consulting group’s growth.

Solution

Sage CRM was implemented and delivered full featured tracking of customer and prospect data, and can be accessed in office or when out with clients.

Results

Sage CRM has cut reporting time in half; sales efficiency went up by 10 percent; sales have risen 15 percent thanks to better information.