Challenge

Inortech needed to speed up collections; enhance the tracking of customer information; improve sales processes; and minimize training time and related costs for new sales representatives.

Solution

Sage CRM integrated with Sage 300 ERP provides sales and customer service representatives with easy web-based access to comprehensive information about prospects, customers, and products.

Results

Thanks to Sage CRM, Inortech has quicker, more reliable access to information; optimizes staff productivity and customer satisfaction; reduces training time; and closes more sales.