Challenge

Federated Farmers realized it needed to implement a CRM solution that would integrate with its Sage 300 ERP and enable it to manage membership renewals and assist with the daily management of membership queries.

Solution

Sage CRM was implemented and integrated with their Sage 300 ERP system to handle subscriptions, invoicing and help manage its membership base.

Results

Renewals are automatically generated based on the members’ financial status and renewal date. Orders are produced and invoices matched against receipts when received in one process.

On top of the efficiency gains, with the newly revamped and integrated system, Federated Farmers now have much richer insight into their finances at any point in time.Find out how Federated Farmers of New Zealand has successfully implemented Sage CRM in their business.