• Media: ITG maximises technology with Sage CRM

    ITG had been using GoldMine but found that it could not provide adequate reporting functions or remote access to keep up with the busy consulting group’s growth. Sage CRM has cut reporting time in half; sales efficiency went up by 10 percent; sales have risen 15 per cent thanks to better information...
  • Media: Micros South Africa underpins customer service excellence with Sage CRM

    Sage CRM has enabled Micros to use customer service reports to identify if there is a need for training or an opportunity to upsell to a different product/service. Sage CRM has provided Micros with a way to monitor KPIs for team members identifying how calls are logged/prioritised and resolved.